Bice Osei Kuffour, also known as ‘Obour’, has resigned as the Acting Managing Director of Ghana Post, effective immediately. He expressed gratitude for his time leading the company in its transformative journey since January 4, 2022. Ghana Post has modernized its services, achieving notable recognitions during his tenure, and is committed to ongoing digitalization efforts.
Bice Osei Kuffour, known as ‘Obour’, has officially resigned from his role as the Acting Managing Director of Ghana Post Company Limited. His departure was announced through a Facebook post, where he reflected on his tenure since January 4, 2022, highlighting his gratitude for the opportunity to lead the organization.
In his announcement, Obour emphasized the honor of guiding Ghana Post through a significant transformation aimed at modernizing it into an efficient and customer-oriented postal and logistics provider. He remarked on his pride in the substantial advancements made during his leadership.
“I assumed office as Managing Director of Ghana Post on January 4, 2022, and it has been an honor and a privilege to serve in this role, steering Ghana Post through a transformative phase aimed at repositioning it as a modern, efficient, and customer-centric postal services and logistics provider,” he stated in his post.
Obour also expressed deep appreciation to Hon. Ursula Owusu, his sector minister, as well as the Board of Directors and the dedicated management and staff at Ghana Post, acknowledging their vital contributions to the company’s progress as he embarks on new endeavors.
Ghana Post has innovated continuously, enabling remote access to postal services through technology. The launch of the “GhPostPay” platform in 2019 was a significant step in their digital transformation journey. The organization remains committed to further digitalization, introducing systems such as the digital address system and digitizing services at all its offices.
Over the years, Ghana Post has achieved recognitions such as the Best EMS Call Centre Award in 2017 and the Best Customer Care Award in 2018, both awarded by the Universal Postal Union in Switzerland, reflecting its commitment to service excellence.
In summary, Bice Osei Kuffour’s resignation as Acting Managing Director of Ghana Post marks the end of a transformative era for the company. His leadership was marked by significant advancements in modernization and electronic accessibility of postal services. The company has celebrated numerous achievements and continues to forge ahead with innovative digital solutions in serving its customers.
Original Source: www.ghanaweb.com
